These include our terms and conditions as it relates to costs and deal/package structures for all of our service providers. Please note: All Webafrica deals and packages are subject to change without notification. We currently offer Fibre via the following UIPs: You can find more information on the installation times from each of our providers on our Fibre page. If you are with one of the few UIPs who we don’t offer, we may need to have a line installed for you before we can provide you with Fibre (provided one of our UIPs is available in your area). We support all of the major underlying infrastructure providers (UIPs). What if Webafrica doesn’t carry the underlying infrastructure I am currently on? How long it takes us to do this is subject to how long it takes your current ISP to cancel your current subscription and release your line. Find Somies email address, mobile number. Please check our Fibre page for information on our current promotions, or contact our sales team on 0 to find out what we can do for you.įrom our side, the moment you let us know that your line is released, we will pick it up and activate you as a Webafrica customer. View Somie Emma-Iwuohas business profile as Brand Manager: Online at MWEB. This is subject to us running installation/connection promotions. If you have other outstanding fees with them you will need to cover these yourself. How it works is that they will release your line into the holding pool, and we will pick it up right away.Īt the time of the release of this article, Webafrica is willing to credit you any clawback fees your current ISP may have on your installation – up to the value that we would have substituted your installation ourselves. Provided your current ISP is providing your internet via an underlying service provider who we carry (for example Vumatel, Octotel, Openserve, Frogfoot, Maboneng, Teralink, SADV, Evotel, etc) there shouldn’t be any downtime at all. Modified on: Sun, 24 Nov, 2019 at 6:09 PM Solution home Fibre Fibre Switching to Webafrica from another ISP: Frequently Asked Questions
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